Management & Marketing — Exotik Villas Bali

You are in good hands

Our top tier staff is always learning new skills within the company, now constituting the core of PT Exotik Trading team in terms of relations with our customers and partners, a well as in decision making.

Our focus on personal and professional growth confirms you are getting the best team in the industry.

We make sure your property is always ready to welcome the guests, in terms of cleanliness, comfort and service. We make sure the arrival and the stay of your guests run smoothly. We make sure to support the on-site team for the relation with the guests and we assist them with any requests they would have during their stay.

We also have sales, marketing, reservation and public relations in our Exotik Team.
We treat every villa as an individual entity with its uniqueness that requires a different approach.

You are addressing a certain type of traveller ? We adapt our communication, prices and strategy to effectively target them, always in a aesthetic and creative way for you to generate the most revenue.

We make sure your property is always up to date in our websites, social media plateforms and in a large variety of OTA.

What we provide in management

Recruiting, training and supervising the villa staff.
Ensuring appropriate attitude and appearance of the villa staff.
Undertaking payments of staff salaries.
Advising on villa menu, food and beverage.
Overseeing ongoing repair and maintenance program with the villa team and with the intervention of carefully screened outside partners/technicians if necessary.
Following-up and managing the villa inventory.
Managing interactions with suppliers and service providers.
Keeping all appliances in proper working order
Handling purchases for the villa.
Undertaking payments of expenses (monthly and/or occasional).
Managing interactions with accountants appointed by the owner if any.
Analyzing monthly expenses per field in order to improve profit.
Managing interactions with regulatory and local authorities and assisting the villa staff in managing relationships with the Banjar and neighbors.
Providing updates on impending regulatory changes
Recommending, appointing and/or managing any consultants with regulatory matters.
Maintaining accurate and transparent accounts and providing monthly financial reports.
Giving suggestions for improvement of the property to keep it upscale and up to its reputation.
Overseeing and managing arrival logistics and checking on villa readiness in terms of cleanliness, comfort and service.
Coordinating and working closely together with the reservation team in order to organize the arrival, stay and departure of the guests.
Supporting the villa team in managing guests and responding to guests’ requests in order to deliver outstanding service and make sure their expectations are satisfied.

What we provide in marketing

Constantly Analyzing and assessing the trends and the expectations of people coming to holidays in Bali.
Suggesting improvements to your property (aesthetic and services) in order to match these fast moving trends.
Analyzing the feedback from guests to make improvements.
Developing your brand strategy.
Organizing professional photo shoots, drone views, property tour videos.
Creating, developing and maintaining marketing tools such as website and social medias.
Promoting your property through OTAs (Online Travel Agencies), in our own online platforms such as our website (www.exotik-villas-bali.com), our social media platform and in our monthly newsletter as well with our chosen agents thoroughly selected.
Communicating to niche markets adapted to your property.
Promoting your property using our 10 years database (26 property and thousands of guests since 2012).
Regularly analyzing the market prices and suggesting modifications accordingly.
Recommending proper advertising and partnerships in newspapers, travel guides etc...
Following up the guest relation from the first booking request to the check-out of the guests.
Following up all requests from the guests before and during their stay, in order to bring them the best service.
Handling the payment booking process from the guests and the payment to the owner.
Centralizing your booking calendar.
Providing regular reports on your incomes and fees.
Maintaining accurate and transparent accounts.

We do management and marketing

You are in good hands

Operational Support

Reports and Consulting to the Owners

Guest Management

Image & Strategy

Communication and sales

Operational support & reports

Abaca Villas

Alea Villa

Aloui Villa

Villa Asli

Villa Bali Paradis

Batubolong Studio Kayu

Batubolong Studio Satu

Canggu apartments

Casablanca Suite

Cerita Indah

Villa Dedaren

Villa Dedaun

Dipta Villas

Dream View

Echo Beach Villas

Villa Kayu Kembar

Villa Maimalu

Orora Bungalows

Villa Orora

Villa He-Lo

Villa Samsam

Villa Spirit

Villa Shamballa

Uluwatu Cliff Apartment 1

Uluwatu Cliff Apartment 2

Villa Dora

More information about Management, Please feel free to contact us

Tomi

Wayan

Ayu

Marège Blattner

Aldina

Fina

Gede

Tian

Riski

Remi

Wayan

Narsih

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